Terms & Conditions

All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to M/S. Traveller’s Delight

Payments:

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis and the balance amount has to be paid either before your departure from your country or upon arrival in INDIA but definitely 10 days before the commencement of the tour. We hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, Dussehra/Durga Puja,Diwali, National Holidays, New Year), full payment is required to be sent in advance.

Mode of Payment:

Advance payment can be made through Wire Transfer to our bank. We hold the right to ask you the desired mode of payment if not through wire transfer.

Cancellation Policy:

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing from your end. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

• 45 days prior to arrival: 10% of the Tour / service cost
• 15 days prior to arrival: 25% of the Tour / service cost
• 07 days prior to arrival: 50% of the Tour / service cost
• 48 hours prior to arrival OR No Show: No Refund

Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sunday's will be considered on next working day (Monday).
For around Christmas and New Year period from 20th Dec to 05th Jan the payment is non-refundable.
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ transport operators/ vendors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

Wildlife Safaris cancellation:

All the wildlife safaris booked into any of Indian Wildlife National Park/Sanctuaries are non refundable. Even date change request will be considered as cancellation and no payment will be refunded/ adjusted against it.

Our Liabilities and Limitations:

Please note that after the finalization of the Tour and you agreed upon the Cost, if there is any hike in entrance fees of monuments / museums, Govt taxes, fuel cost or guide charges initiated /reconsidered by the Govt of India or State Govt administration, the same would be charged as extra either payable before commencement of tour or during the tour.

Traveller’s Delight act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing transport other services. All exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.

All itineraries are suggested itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the guests etc. may influence itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the traveling guests’ safety, comfort & general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, transporters, etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check-in and check-out time of the hotels until unless indicated in the itinerary.

We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight or train cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political strike/closures or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person(s), property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client's risk.

Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.